(1) A retail company needs to streamline its order-to-cash process by using an AI Agent Studio to generate invoices and send them directly to customers.
Which tools are required to build this automation?
Ans: - Business Object tool for accessing invoice data and Email tool for sending customer communications
Ans: -Email tool, to write and send summary emails to recipient
(3) When preparing to test agents in AI Agent Studio, how do you use evaluation test data?
Ans: -Upload a collection of test inputs and reference
answers to compare agent performance during offline testing.
(4) What is the first step to perform agent evaluation in Oracle AI Agent Studio?
Ans: - Create and Upload evaluation sets with sample questions and reference answers.
(5) An Implementation consultant must ensure that all
agent workflows requiring sensitive updates, such as deleting customer data,
present safeguards before execution.
In which two ways does AI Agent Studio supports this?
Ans: -Using role-based security and Fusion user Tokens to
authorize sensitive operations.
Adding Human Reviews (Human in the loop) before completing
sensitive transactions
(6) Which two
features are essential for structured agent testing?
Ans: - Comparison of evaluation runs for changes
Evaluation test data management for storing test cases.
(7) A department requires an agent workflow that must
access data in third party system
And custom data objects with Fusion Applications.
What should the department do to build this agent in AI
Agent Studio?
Ans: - Build the Agent Workflow from scratch
(8) How is the External REST tool utilized within Oracle
AI Agent Studio?
Ans: -It enables agents to exchange information from systems
outside of Fusion Application through defined API’s.
(9) What distinguishes a Reasoning agent from a standard
answer agent in Oracle AI Agent Studio?
Ans: -Reasoning Agent can plan, optimize and execute multi
step workflows, while Answer agents primarily provide contextual guidance or
responses.
(10) For an AI Agent configured to update employee data
in Fusion Applications, what method within AI Agent Studio ensures sensitive
changes are securely managed?
Ans: -Add a human in the loop step that requires approval before
changes sensitive data.
(11) You are reviewing an agent that is in production.
Your client wants you to improve the agents Logic and requires you to build a
new version.
To confirm that an agent logic has improved in new version
after deployment, which AI Agent Studio capability should you use?
Ans: -Run a comparative analysis of the two versions.
(12) A Service manager is customizing an agent to
retrieve customer data.
Which two practices keep sensitive customer information
secure?
Ans: - Prune the response fields returned from business
object queries to only what’s needed.
Implement role-based controls to allow only authorized roles
to execute certain queries.
(13) Your support lead wants to optimize agent workflow
for both accuracy and customer wait time.
Which combination of matrices should they used?
Ans: - Correctness and Latency
(14) which two scenarios require an agent to use the External REST tool?
Ans: -When an agent needs to access data from a third-party
logistics system
When an Agent needs to retrieve data from an internal compliance
database.
(15) When Configuring agents in Oracle AI Agent Studio, which two types of tools can be included within agent workflows?
External REST tools for connecting to other systems
Business Object tool for data transactions
(16) A company want to Implement AI Agent to automate its
customer service process. They want to use a tool to integration with their CRM
system to retrieve customer data.
Which Type of Tool should they use?
Ans: -External REST tool
(17) A support lead wants an agent to categorize, triage
and route incoming service request based on multiple product and service
criteria to the right department.
Which OOTB agent template fits this scenario?
Ans: -SR Triage Agent
(18) You need an agent to fetch real time sales order
status from an external logistics platform.
Which tool in AI Agent Studio helps these automations?
Ans: -External REST Tool.
(19) The HR Team wants to provide employees with a self-service
agent that can answer questions about the company’s medical, dental and vision
benefits.
Which OOTB Agent template fits this scenario?
Ans: - Benefits Agent
(20) Before Publishing a new agent built from a template
in AI Agent Studio, which two actions must be completed?
Ans: - Performing design time/offline testing to ensure the
agents works correctly.
Reviewing and adjusting the agent’s system prompt and topics
as needed
(21) Which is the pre-built agent in Oracle Fusion HCM
enables users to review salary progression, additional compensation, and
compare salary decisions for their teams based on market trends and benchmarks
across employees?
Ans: Compensation Agent
(22) Which set of matrices evaluates an agent’s security in
Oracle AI Agent Studio?
Ans: -Prompt injection and content safety metrics.
(23) When working in AI Agent Studio, what are the two
reasons a user might decide to clone an out of the box (OOTB) agent template?
Ans: -To customize the agent’s system prompts and topics for
organization specific requirement.
To extend the agents functionality by adding new tools or
integrations unique to use a case
(24) To tailor a supplier negotiation agent’s persona and
reasoning. What must you edit or customize within the template?
Ans: -System prompts and topics for the agent
(25) Which two agents are available as prebuilt templates in
AI Agent Studio?
Ans: - Benefits Agents
Payslip Agents
(26) A business analyst is asked to monitor quality over
time for a compensation planning agent. The analyst wants a single point of
access to the agent’s correctness scores and safety results, updated
continuously.
Which AI Agent Studio feature should be used?
Ans: -Matrices Reporting Dashboard.
(27) During agent testing, how do matrices for latency
and tokens help ensure quality?
Ans: -Confirm that the agent response wait time is
acceptable and indicates the financial cost of running the Agent.
(28) Executives require high level report on how often
agents run into errors how quickly most queries are resolved and the general
quality of the agent’s performance for quarterly reviews.
Which two metrics in AI Agent Studio would deliver the
required insights?
Ans: -
Median Correctness
Error Rate and Median/P99 Latency Reporting
(29) An HR administrator wants to quickly deploy an agent
to help employee navigate company benefits and tailor the agent’s response to
their organization’s specific policies.
Which two steps can the administrator take using prebuilt
templates in AI Agent Studio?
Ans: -
Customize the system prompt of the benefits Agent template
with company policy details
Adjust the Agent’s topic to cover organization specific benefits
scenarios.
(30) How do you use the agent tracing feature in the
Metrices Reporting Dashboard?
Ans: -To Review specific prompts for analysing inputs,
outputs and performance metrics.
(31) What are the components of Oracle AI Agent Studio?
Ans: -Agent Teams, tools, templates and topics
(32) A supply chain specialist uses the Outbound
Compliance Agent Templates but needs to ensure the agent accounts for recently
updated hazardous material regulations.
In Which two ways can the specialist customized the OOTB
agent?
Ans: - Create additional topics to address specific regulation updates
Revise the system prompt to provide information on new
regulatory requirements.
(33) What is difference between System Prompts and Topics
in Oracle AI Agents Studios?
Ans: -System Prompts define the agent’s role and instructions,
Topics refine the scope or content for specific tasks.
(34) An Agent needs to summarize information from
uploaded company manuals or guides to provide up to date answers for the users.
Which tool in AI Agent Studio should use?
Ans: -Document Tool to enable semantic search to base
response in unstructured documents.
(35) When should you use a multi agents’ solution?
Ans: - For orchestrating complex processes involving multiple
specialized tasks.
(36) A financial controller Implements a Pricing Promotions
Agent Templates but periodic industry promotions require industry specific
compliance language in promotional summaries.
In which two ways can the controller customize the agent
templates to address this requirement.
Ans: - Add Topics detailing specific compliance requirements by promotion type.
Updated the system prompt with compliance language for
industry specific promotions.
(37) Which Matric is used to calculate the financial cost
of using an AI Agent?
Ans: -Tokens Consumed
(38) When using prebuilt templates in AI Agent Studio Which
two actions are supported?
Ans: -Configuring and deploying Oracle delivered agents
rapidly using a CatLog of template.
Designing single agent workflows to meet business requirements
(39) How do you access the output quality of two versions
of an agents?
Ans: -Run an evaluation of each agent using expected Inputs and
outputs.
(40) A Sales leader wants agents to generate customer
communications that match their company’s tone.
Which two customizations should the sales leader make to
the agent templates?
Ans: - Modify the system prompt to specify tone and language preference.
Create additionally topics depicting various customer
interaction scenarios.